SATISFACTION SURVEY

Name of Company

Date

Name/Title of person completing survey

You do not have to provide your name but it will enable us to know who to contact to discuss any issued you have

Quality of the product

On time delivery

Effectiveness of packaging

Overall personal communications

Resolutions of problems/concerns

Accommodating shiping schedules and changes

Value of our service to you

What features, capabilities, or changes could encourage you to use more KBC products or purchase again?

Would you recommend KBC Networks to a colleague or friend?

Yes

No

Possibly

If your answer was not "Yes", what could we improve to earn your recommendation?

Which KBC product lines do you currently use? (Select all that apply)

Wireless

Industrial Switches

Media Converters

eCopper

ThruLink™

Solar Kits

Mobile Surveillance System (MSS)

Digital Standard / ASFOM Fiber Transmission Systems

What are your top factors when choosing KBC? (Select all that apply)

Product specs/features

Integrated solutions for transmission & power

Customer/technical support

Design services

Price

Lead time

Response time

NDAA compliance

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